Terms & Conditions

Changing An Order

The “order confirmation review” page lists your order information and gives you a last chance to make any changes. Your order will not be placed and payment will not be required if you do not click “confirm order.”

Confirming An Order

When you click “confirm order” on the order confirmation page, you will receive an e-mail confirming that your order has been received within approximately 24 hours (usually almost immediately). We will send you another e-mail to notify you when your order has been shipped.

Canceling An Order

If you would like to cancel or change your order, please send us an email as soon as possible. We will do everything we can to accommodate your request.

Please bear in mind that we ship once daily. We cannot change or cancel an order once it has entered the shipping process.

Custom-made orders cannot be cancelled once production starts and is in progress.

Multiple Shipping Addresses

You can only ship to one address each time you checkout. If you are shopping for people at different addresses, you will need to place each order separately.

Customer Service / Return Policy

You have one week (7 calendar days) from the date your package is delivered to decide if you want to return an item. If you decide you want to return the item, it is subject to the following conditions:

ALL shipping and insurance charges paid are NOT refundable.

The item being returned and all of its packaging and accessories must be returned in the exact condition (e.g. unused/undamaged) that they were received in.

CTBusters.com is not responsible for any damage or loss that is incurred while the package is in transit. You must pack the item carefully and ship via a method that is trackable and insured.

Please include a note with your address and daytime phone number along with your instructions or a copy of your sales receipt or packing slip, and send to:

CTBusters
4360 Columbia Ave
Riverside, CA 92501-15130
United States

Custom-made orders are not eligible for any sort of refund once production starts and is in progress.

Order Turn Around

Standard Delivery Orders will typically ship anywhere from 4 to 10 business days (Monday through Friday, not including holidays), following payment in full either by money order or Credit Card.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. CTBusters.com does not sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use CTBusters.com only with involvement of a parent or guardian. CTBusters.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE IS PROVIDED BY CTBUSTERS.COM ON AN “AS IS” AND “AS AVAILABLE” BASIS. CTBUSTERS.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, CTBUSTERS.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CTBUSTERS.COM DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM CTBUSTERS.COM ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. CTBUSTERS.COM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Applicable Law

By visiting CTBusters.com, you agree that the laws of the state of California, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and CTBusters.com or its affiliates.

Disputes

Any dispute relating in any way to your visit to CTBusters.com or to products you purchase through CTBusters.com shall be submitted to confidential arbitration in Monrovia, California, except that, to the extent you have in any manner violated or threatened to violate CTBusters.com’s property rights, CTBusters.com may seek injunctive or other appropriate relief in any state or federal court in the state of California, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.